Samsung M31 - Slow Battery charging

[Such12]

Samsung M31 doesnt have Fast charging. Why does it claim to have Fast charging?

I bought this new phone yesterday.  

Kept charging at 2.30pm battery was 3%.

Battery was 25% at 3.15pm.

Net was off, Display brightness was zero. Phone was kept aside with no work done during charging.

[veer]

Brother you right m31 have 6000 mah battery 15 watt charger may around 2 hours to taken for full charge

[Such12]

Yes correct. But then it's not fast charging ..why do they claim Fast charging if it takes 2+ hours to fully charge

[Ehsank]

first note down full charge timing
if it take around 2hrs :35minutes
then ok otherwise problem

[Such12]

Yes it took approx 2 hours 30 mins to fully charge. But, why does it show Fast charging then ??

[Ehsank]

fast chsrging but limited to 15W bro that's why
6k battery with 15W charger take this much time

[Ehsank]

so if you @such12 if my comments are useful and informative then You can ACCEPT AS SOLUTION BY CLICKING ON 3DOT AT MY COMMENT

[afzarulsamsung]

when u charge ur device with the Samsung adopter it show fast charging??
m31 charging is slow 30 minutes of charging gives you about 21%. After an hour about 40% charge And full charge takes two and a half hours.

[Such12]

whatever written by you is correct. It's a brand new phone. Display shows Fast charging ?

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Charge the device
Kindly follow the standard charging procedure. i.e; please charge the device in switch off condition for a minimum of 10 minutes.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support