Original topic:

Poor internet speed compare to snapdragon old phone in same service provider

(Topic created on: 01-08-2025 10:59 PM)
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UmeshaPoojary
Active Level 2
Options
Mumbai


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16 Comments
UmeshaPoojary
Active Level 2
Mumbai
Once I was felt proud to be have samsung mobile but samsung provide very cheap processors and internet speed is slow than 5 years old realme phone
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UmeshaPoojary
Active Level 2
Mumbai
I was blaming service provider for slow internet but that is not TRUE due samsung's poor processors internet speed is very than 5 years old phone
Very bad samsung
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UmeshaPoojary
Active Level 2
Mumbai
😊
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UmeshaPoojary
Active Level 2
Mumbai
Let's samsung declare the internet speed of the phone status bar
All mid range phone which have exynos processors are waste of money and time
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Kuldip_india
Expert Level 5
Mumbai
Best Internet speed with Samsung exynos 2400 in Galaxy S24. Sim card jio 5G
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cs_member10
Expert Level 5
Mumbai

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Check your mobile data: Settings>Connections>SIM card manager>Mobile data>Select the preferred SIM card from the drop-down.
Note: Preferred SIM should be inserted in SIM slot 1

● Check Data Roaming: Settings> Connections> Mobile networks> Data roaming to enable it, if disabled.

● Disable Mobile data limit: Settings>Connections>Data usage>Mobile data usage> Settings>Disable set data limit>Data limit disabled.

● Reset and set new APN: Settings>Connections> Mobile networks>Access Point Name>Menu (three dots) then tap on Reset to defaults> Reset.

● Set new APN: Settings>Connections> Mobile networks>Access Point Name>ADD> Name>Enter the Name> OK>APN>Enter the APN>Ok>Menu>Save.

● Reset network settings: Settings> General management> Reset> Reset network settings> Reset settings> Unlock your screen> Reset.

● Delete VPN Profile: Settings > Connections > VPN > Delete VPN Profile if available.
( You will see key icon in notification panel if VPN is activated).

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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UmeshaPoojary
Active Level 2
Mumbai
No use of support team because you have given low quality internet for all samsung midrange phone ie m series and f series. Atleast you should compare the speed with any 4g phones of realme
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Wodehouse
Expert Level 5
Mumbai
CPU does not play a direct role in internet speed.

Internet is handled by these components
1 Base band transreceiver
2 RF transreceiver
3 Antenna
4 Application processer
5 WiFi module chip
6 ROM
7 RAM and finally
8 SIM or eSIM

Blaming exynos is fruitless

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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UmeshaPoojary
Active Level 2
Mumbai
Any way whatever reason but all samsung midrange phones are performing slow internet it is not useful phone in crucial market situation. Mean time 5 year old realme 5 pro performing better than this new f34
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