Original topic:

Note 8 Display discolouration

(Topic created on: 09-05-2020 10:47 PM)
237 Views
ani1985
Active Level 4
Options
Mumbai
My Note 8 Display look like

image

Look clock Number
What is the issue
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7 Comments
rajkm008
Active Level 10
Mumbai
see the picture below
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rajkm008
Active Level 10
Mumbai
you may have turned on negative colours. thats why your device display look like this.. launch settings>accessibility>visibility enhancement>negative colours>toggle off
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ani1985
Active Level 4
Mumbai
let me try
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ani1985
Active Level 4
Mumbai
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ani1985
Active Level 4
Mumbai
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Sanskar
Expert Level 2
Mumbai
Your theme is bad. Change your theme. It will correct your issue.
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cs-member13
Expert Level 4
Mumbai

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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