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08-27-2020 10:57 AM in
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08-27-2020 12:11 PM (Last edited 08-27-2020 12:11 PM ) in
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08-27-2020 03:48 PM in
Mumbaithey restrict features only to A and S series
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08-29-2020 11:54 AM in
MumbaiDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve "network" issue please follow below given steps:
1. Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.
2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support