Ssv476
Active Level 1
Options
Mumbai

Dear Sir, 

I have placed an order for samsung galaxy F41 on samsung shop website. The money is debited from my account but when I login to samsung shop website, my order is not visible. I haven't received an order id as well. 
 
I have the transaction id. I made the payment using UPI Id via PhonePe. 
I have attached a screenshot of the same. 
 
Please help me out with this as I am not receiving proper response from customer care.
13 Comments
Sid_Karna
Active Level 7
Options
Mumbai
Hide your transaction details from this public platform!! And contact the Samsung help section or customer care of Samsung shop asap.
Anonymous
Not applicable
Options
Mumbai
It will take some time to update


Kindly please wait 24 hours






Ssv476
Active Level 1
Options
Mumbai

Hi Sir, 

Did this same thing happen with you as well ?

Anonymous
Not applicable
Options
Mumbai
When you ordered?
Ssv476
Active Level 1
Options
Mumbai

Yesterday afternoon

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Galaxy-A30s
Expert Level 5
Options
Mumbai
Hey, don't show you Transaction ID and your bank details.
Galaxy-A30s
Expert Level 5
Options
Mumbai
Thank you for removing it.
RajeshKumar21
Expert Level 3
Options
Mumbai
Phone Pe issue !
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Ssv476
Active Level 1
Options
Mumbai

Can  u plz guide me on how this can be resolved ?

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