Original topic:

Jio internet issues

(Topic created on: 01-17-2022 08:13 PM)
129 Views
Mikey2021
Active Level 1
Options
Mumbai
I m having consistent problems with Jio volte internet. It abruptly disconnects and only connects after resetting APN. I have to do this every 15 mins or so.

Any solutions to this problem
8 Comments
pradeepky
Active Level 6
Mumbai
Open the sim card manager settings and turn on the option " prefer volte"
Green_Grass
Expert Level 2
Mumbai
Buy another SIM card
Like Vodafone Idea, Airtel, etc.
HardlyHuman
Active Level 3
Mumbai
Try turning on prefer volte option from sim card manager
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abrahamjoy
Active Level 3
Mumbai
I'm also facing the same issue from past 6 months, any solution??Screenshot_20220121-215243_Samsung Members_13056_1642782932.jpg
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Mikey2021
Active Level 1
Mumbai
I rest the network and restarted the phone. Seems to work for now but not sure that is the solution
0 Likes
Mikey2021
Active Level 1
Mumbai
Reset**
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abrahamjoy
Active Level 3
Mumbai
I already did it will work for a hour
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cs-member13
Expert Level 4
Mumbai

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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