Issues in latest android 10 update in A50

[MalavA]

I own a Galaxy A50, currently under warranty. Recently, I got the new android 10 update. But it caused serious issues. Even at normal temperature and without heating, it alerts me of overheating and stops charging. Neither can I use any apps at that time. 

I tried the safe mode and charging with phone off. But no good. It's very difficult to charge the phone and use any apps, despite the phone being cool. 

Anyone else having similar issues would suggest this is a bug. If it's only me, then the thermal sensor might be broken.

Is there any option other than factory reset.

[bakumar]

You can disable fast charging and try. But I feel that factory reset is the only option or visit the nearest service center for reflashing the OS.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support