Mâvêrick
Active Level 1
Options
Mumbai
After updating my M30s I am constantly getting the error message on my screen (image attached). Is anyone else facing this issue? Solution is most welcome. 

image

Restarting my phone doesn't solve the issue. 
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4 Comments
AKHILESHKUMARYARYAN
Beginner Level 2
Options
Mumbai
akhilesh kumar
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Sidhabhi
Options
Mumbai
Bro, clear camera cache
or
reset camera settings once
or
perform normal phone reset settings
settings>general management>select reset>click on reset settings
or
check recently installed apps
Narayanmk
Expert Level 5
Options
Mumbai
factory reset only.
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Samsung_Support3
Moderator
Moderator
Options
Mumbai

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.

Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.

1) Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2) Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.

 

If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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