Bug in latest update

[Sudita]

After latest software updates, Ganaa app is not working properly. Songs starts and stops after 30seconds play. Anybody else is facing same issue? Don't know about effect on any other app.

[Sidhabhi]

Check for its update, also clear cache/data

[Sudita]

How to clear cache for My Galaxy?

[Sudita]

Actual issue is about My Galaxy app.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support