Please help me

[manishlalk]

I am facing a problem on my Samsung S24 ultra . When I download a file larger than 2 GB from Telegram and save it to the gallery, it does not save completely. Only half of it is saved. Does anyone know how to fix this?

[ARSSAL]

Text me on my whatsapp i will tell you

[manishlalk]

Please give me your number

[ARSSAL]

I send you direct mesg chek your inbox

[manishlalk]

Your from???

[manishlalk]

Ok

[Samsung_specialist]

We sincerely apologize for the inconvenience you have experienced, please try to go to Gallery settings then choose shared albums then enable it, if the issue still the same please to check with telegram support if they support to donwload file with 2 GB.

[manishlalk]

When I share the file directly from Telegram to VLC player, it works perfectly, but when I save it to the gallery, it doesn't work.

[Samsung_specialist]

We sincerely apologize for the inconvenience you have experienced, please try to go to Gallery settings then choose shared albums then enable it, if the issue still the same please to check with telegram support if they support to download file with 2 GB.