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Beginner Level 2
Unable to avail pre book offer on samsung galaxy s6 lite.
6 Comments
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Active Level 1
facing the same issue
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Beginner Level 2
same... unable to avail the offer. It shows apologies..
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Active Level 1
any update.? have you been able to redeem it?
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Beginner Level 2
yes, I am also facing same issue with LTE model. even though I put same sim during prebook and activation of tab, no chance it didn't worked. raised ticket in redeem support 180010 726 7864.i ordered on 9th June, received on 23 June 2020.
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Active Level 1
Did they provided you with any solution ?
or have just said that they have forwarded the complaint to the technical team?
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Beginner Level 2
yes today it worked, ordered galaxy buds. one week after raised ticket it worked. till today morning I didn't get any email from samsung shop support about the ticket status. actually what I did I Uninstalled samsung shop app 3 days ago from tab, re installed today, i put same sim which i used for prebook in tab sim slot i tried to redeem offer, now samsung tab received OTP and auto read, got the offer. point is after first time sim insertion , wait for 3 full day then try.
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