battery issue

[dibraj]

My battery draining fast, & my phone getting heat sometimes...now what can I do? Please help me to sort my problem 

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned quick steps an be assured that your issue would get resolved.

1) Battery optimization:
Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

For battery drain please follow the below link and perform the troubleshooting steps. https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue

If the issue still persists kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes):-

Samsung Members App>Feedback >Question /Error>Attach log file.

Thank you for writing to Samsung.

Warm regards,
Samsung Customer Support