Dear Samsung Member,
Greetings from Samsung Customer Support!
Thank you so much for reaching out to us. We understand the inconvenience you have faced. We sincerely apologies for the same. We request you to please follow the below mentioned path and share the details which you are facing regarding android 10 with us so that we can investigate further and give you the best possible solution.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application> Get Help > send feedback > error report/ask questions).
Thank you for writing to Samsung.
Samsung Customer Support