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04-06-2020 12:49 AM in
Kolkata- Mark as New
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04-06-2020 12:02 PM in
Kolkataand game run with game launcher to smoothly run
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04-06-2020 02:24 PM in
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04-22-2020 06:04 PM in
KolkataDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve "phone hang" issue kindly follow the below given steps:
1) Remove third party application: Settings > Apps > Select the third-party application from Apps Eg. DU Recorder > Uninstall.
2)Reset the device and before resetting the device make sure to create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Settings> General Management> Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-18-2020 10:05 PM in
Kolkataand reset the phone...
but It can't help...
PubG is still lagging