Original topic:

Network issue

(Topic created on: 02-21-2024 12:21 PM)
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Members_Vfsx4kO
Beginner Level 2
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Kolkata

 

Hi I Am Dhruba Chakraborty

I bought Samsung Galaxy F23 5g Handset. But my phone 5g network is not stable. Repeatedly converted to 4g network. Even when calling, 4g network is on, 5g network cannot be used. Please help me how to keep 5g network stable on my phone?

4 Comments
BasuDip
Active Level 7
Kolkata
Depends on many factors, some of which beyond our control, and mostly temporary. It is not possible to provide a solution without understanding the underlying cause. The problem may be with the operator, settings on your device or the hardware itself which is unlikely. forward your concern to the respective service provider to correct the network issues in your area, if unresolved get your handset checked at an authorised service centre.
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sudhakar35gm
Expert Level 1
Kolkata
No need to go to any service center. VoNR is not actually working in jio (India) as for now.
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goodthings
Expert Level 5
Kolkata
VoNR is not available for your's device at this time. Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Kolkata
Your's most welcome to here.
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