Beginner Level 2
Is anyone going through the similar issue.....?

I've been playing Call of duty mobile for 5 months and recently after season 6 update the game hangs and crashes everytime in battle royal mode. Need to restart the game again, today the game crashed and a black screen appeared there was a green thin line in the middle of the display and the phone restarted automatically. The game never crashes in team death match mode. I was reading on other threads that some users are facing similar situation with one plus and oppo handsets. 
Even in playstore review section many have complained about it..

Will game crash screw or brick my phone ?
should i stop playing the game and uninstall it right away for the crashes ?

Phone Model- C9 Pro


1 Comment

Dear Samsung Member,


Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:


1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support