Original topic:

A50 Biggest Problem

(Topic created on: 08-09-2020 01:07 PM)
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RebaDas
Active Level 3
Options
Kolkata
Please Samsung A50 battery draining problem solve please 
11 Comments
cs-member13
Expert Level 4
Kolkata

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve battery issue kindly follow the below steps given below:-


1. Battery optimization:- Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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AlokKumar125
Active Level 1
Kolkata
RebaDas please watch this video
Battery backup: https://www.youtube.com/playlist?list=PLBw5_cOzL0AcVLAKBvHtGRMbtSHlXZA_J
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