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Active Level 3
Please Samsung My A50 device is very first battery Draining and very slow charging please fix this problem Samsung please please please ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ
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Expert Level 5
as of now please follow these steps to save more battery
1. Connection>more connections settings> disable nearby device settings

2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

3. Google >click on 3dot>usage and diagnostics >off this option

4. developer option >background limit>no background processes.

5. Long press on each app specially 3rd party and rarely used app>app info>

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

6. Device care>battery >select "optimised and adaptive power saving.
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Active Level 7
Go to device care>battery>power mode. change power mode in optimised mode and turn on adaptive power mode. Turn off all GPS services like sync, bluetooth, wifรฌ, location. turn off mobile data and turn it on when required. While charging, please turn on flight mode and don't use your phone. Hope your problem will resolve.
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Active Level 6
once format your device
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Active Level 7

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve battery issue kindly follow the below steps given below:-


1. Battery optimization:- Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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