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07-25-2020 05:08 PM in
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07-25-2020 05:15 PM in
Kolkata1. Connection>more connections settings> disable nearby device settings
2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .
3. Google >click on 3dot>usage and diagnostics >off this option
4. developer option >background limit>no background processes.
5. Long press on each app specially 3rd party and rarely used app>app info>
A. Mobile data> allow background data usage>off
B. Battery >allow background activity >off
C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.
6. Device care>battery >select "optimised and adaptive power saving.
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07-25-2020 05:20 PM in
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07-25-2020 05:55 PM in
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07-25-2020 08:19 PM in
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07-28-2020 01:18 PM in
KolkataDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve battery issue kindly follow the below steps given below:-
1. Battery optimization:- Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support