Original topic:

after update android 10

(Topic created on: 03-27-2020 07:03 PM)
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pv244
Active Level 1
Options
Jaipur
After updating there are many problems with the phone, the phone gets hot and the battery drains soon.
5 Comments
Razsp
Active Level 7
Jaipur
which device bro?
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pv244
Active Level 1
Jaipur
A50
Narayanmk
Expert Level 5
Jaipur
wait for next update.
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pv244
Active Level 1
Jaipur
ok
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Samsung_Support4
Moderator
Moderator
Options
Jaipur

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Uninstall the unnecessary apps. Too many apps installed on device may cause the device heating issue.

 

2. Long duration of graphics intensive gaming sessions may cause the heating issue. Avoid long gaming sessions.

 

3. Usage of mobile phone when charging may cause the heating issue. So we recommend you to avoid usage of mobile phone while charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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