M31S internet issue

[frustratedSamsungGuy]

Hi 

It has been 1 month to use Samsung M31s. I am totally get frustrated with mobile network speed. I was using honor 8 pro and there was no issue faced with airtel. But it like 2g with this samsung mobile. 

I have tried few solutions like rest network settings.

But nothing works.

Feel cheated with samsung.

[NandaGM51]

if the problem cannot be solved by our own, it is wise to pay a visit to nearest samsung care, with all the docs, box, charger.

[Anikroyale]

Please contact an official service center on this becasue I have a M31s too and I have no such issues. Please let me know if you have any other concern.

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support