Original topic:

Is there any Solution for severe heating in samsung galaxy A50?

(Topic created on: 04-19-2020 10:50 AM)
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jangir26
Beginner Level 3
Options
Jaipur
While watching videos in Youtube, after 5 mins device get abnormal heat.There is not other apps running in background.
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3 Comments
Bubluu
Active Level 6
Jaipur
Try to watch videos on minimum brightness rather than on high brightness because watching content on high brightness may also be a reason for phone heat up. Hope it helps you
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Bubluu
Active Level 6
Jaipur
Are you using the phone while charging? If so, you may also experience phone heating.When you use your phone while charging, it uses battery making it to charge and discharge at the same time.So phone may heat up.Try to avoid using phone while charging.Hope it helps you
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cs_member10
Expert Level 5
Jaipur

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Overheating" issue please follow the below given steps:

1)Uninstall the unnecessary apps and

Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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