Dual whatsapp is not working properly

[Prateekjain]

Hi I am using Note20 Smartphone but I am facing many problems in that phone like dual whatsapp is not working properly..

Any solution and suggestions please revert.

[solverqueen123]

Try restarting it might help

[Prateekjain]

Already done
PDF not Support
Status Upload direct not support
Forward msg not support

[codie]

Seems like its the problem from samsung side and they have said they will rectify it with the software update.

[animeshmodi]

Check notice section of this app, this issue is addressed there

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support