Original topic:

galaxy F41

(Topic created on: 10-22-2020 04:21 PM)
167 Views
MVSSK
Beginner Level 4
Options
Hyderabad
Heating issue while calling, pl suggest to resolve issue
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4 Comments
Hyderabad
Heating issue even on simple access to Flipkart and Amazon etc.
Phone heating badly while calling...
Need OTA update immediately...
Team Samsung...
Save F41 as soon as possible...
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saikumarkaka
Beginner Level 2
Hyderabad
sir in 2.0 or 2.1 update
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Hyderabad
One UI core version 2.1
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cs-member13
Expert Level 4
Hyderabad

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "heating" issue please follow the below given step:

>>Close background running apps.

Follow the link for more details:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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