fingerprint not working

[sudha6254]

Hi I'm using m30s unfortunately my device doesn't accept fingerprints sometimes. How to solve this issue any suggestions. 

Thank you. 

[HBK515]

try to add another finger
or enable face unlock

[sudha6254]

ya bro I'm trying adding another finger and face lock...but face lock is unlock the device when we close the eyes.. its not safe lock na..

[habibbagot]

M also using Samsung a50 device but its not work good 🤬

[HBK515]

Dear Sudha if you really need fingerprint only means complaint about that issue with samsung they fix this issue with next update till than use patton or Num Lock

[sudha6254]

yes bro I'm already submitted issue to Samsung..
tq bro..