camera and battery draining in A50

[KoushikPunny]

Please take care of the camera of A50 its is not working properly and not even battery is not backing up for long time

Phone gets heat quite quickly 

Please try to fix these issues in next update ASAP

[ChaitanyaAdvaita]

if you are using 4g for both of your SIMs just put one SIM in 4g which you are uning for internet and other one in 3g.

actually i did this and worked out for me. may feel the difference too.

[KoushikPunny]

using only one sim

[KoushikPunny]

I'm using only one sim

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To enhance the device performance kindly follow the below mentioned steps:

Camera related Concern:

1. Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2. Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.

Battery related Concern: For more information, you can also follow given link:

https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

Overheating issue: For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

We would request you to kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support