Software update

[kruthik0]

It's about April months ending but there is no update is given to my sumsung galaxy a50 

And galaxy A50 is having many issue 

1.overheating

2.gaming performance 

3. 3/5 for A50

[mohitdaksh]

you are right. it was say your device is uptodate.

[12ansari12]

sumsung ki jhatul bhai log ......software update bej do ge n es baar 🤬

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you about the updated software version of your device A50 has been released on month of march  2020 ,Kindly do check it.

Any update regarding this will be notified in the Samsung Members app under the notice section.

Kindly check for update notification by following below-mentioned steps:- Menu>Settings>Software Update>Download and install.

To resolve "heating issue" please follow the below given steps:

overheating--Follow the link for details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

For other issue kindly follow the given below steps:

1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[malothprabhakar]

i have samsung m30s ,automatically rebooting ,heating issue last 40 days