Original topic:

Samsung M30s restarting, sometimes it will hang for a minute and restarting

(Topic created on: 03-17-2021 12:31 PM)
67 Views
Umeshkumark
Beginner Level 2
Options
Hyderabad
Samsung M30s restarting, sometimes it will hang for a minute and restarting
2 Comments
Ehsank
Expert Level 5
Hyderabad
go to safemode and observe is there same issue in safemode too
if not then problem may due to other downloaded apps
and if same issue in safemode then try to visit service centre

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Keep in mind that in this mode only inbuilt system app will work

Screenshot_20200815-223913_Samsung Members_59464.jpg

Screenshot_20200815-223930_Samsung Members_59466.jpg

0 Likes
Samsung_Support1
Moderator
Moderator
Options
Hyderabad

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes