Original topic:

Samsung M30 - Time error in display and can't reset

(Topic created on: 01-16-2020 08:21 PM)
183 Views
Hepziba1028
Active Level 1
Options
Hyderabad
I am not able to reset / change the time to correct  format. Timings is showing wrong in the phone, 12 hrs late as per IST. Please look into this ASAP.


6 Comments
Hepziba1028
Active Level 1
Hyderabad
see the time- It showing it as day time but actually we are at 20:26 IST
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HarpreetMakol
Expert Level 2
Hyderabad
It's now showing incorrectly; in the notification bar it shows as per 12 hours format and not in 24 hours format....
Please do accept this as a solution if the above info is of any help....
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6393020496
Beginner Level 2
Hyderabad

Hii

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Hepziba1028
Active Level 1
Hyderabad
Dear M30 Team, I am pretty much aware of changing the settings to 24hrs format but it doesn't work. timings is showing incorrect in the phone. see attached. now correct time is 05: 10 pm IST. please understand it's a phone issue. I changed / Reset the timings a lot but it didn't quite worked. can you please look into this ASAP.
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Hepziba1028
Active Level 1
Hyderabad
pleas look into this asap
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Samsung_Support1
Moderator
Moderator
Options
Hyderabad

Hi there,

 

Please perform the following steps to resolve the issue:

1- Reset the settings via- Settings > general management > reset > reset settings.

2- Settings > general management > date and time > set time manually and disable use 24 hour format option.

3- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

 

Regards,

Team Samsung Members.

 

 

 

 

 

 

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