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06-22-2021 11:53 AM in
HyderabadI have used my fingerprint to unlock my mobile but with the new update for every 72 hours need to unlock with pattern now I forgot my pattern. How can I login my phone. It's not even asking forgot pattern. What stupid update is this? What is the solution for me without losing my data need an immediate action in this
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06-22-2021 12:07 PM in
Hyderabad- Mark as New
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06-27-2021 12:36 PM in
HyderabadDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support