Original topic:

Patches on display screen S10

(Topic created on: 01-04-2020 10:43 AM)
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PRR
Active Level 3
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Hyderabad
Since 2 days I've noticed patches appearing on my S 10 display screen. It's initially only one at bottom left. I found 2 more today. Any design defect? I've not dropped or caused any damage to the mobile at any time. Waiting for early response
4 Comments
Eli16
Active Level 2
Hyderabad
move to Samsung service center
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vffhjjfddv
Beginner Level 3
Hyderabad
hii
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Samsung_Support4
Moderator
Moderator
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Hyderabad

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:-

1)  Run the device in Safe mode and check the issue.

2) Check the latest software update via FOTA or smart swicth PC suite.
3) If issue still persists, create data backup and reset the device.

If still issue remains, Kindly visit the nearby Samsung service center. Please find below the link for the service center details:

http://www.samsung.com/in/support/servicelocation/

 

Regards,
Team Samsung Members

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Praveen2401
Active Level 6
Hyderabad
yes even I found a rectangular box shaped patches visible when I'm under the sun. it is not visible when I'm indoors....
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