LokeshP
Beginner Level 2
Options
Hyderabad
I am not able to access  OTG feature  in this phone,
Plz help me if it has some hidden setting.
6 Comments
Ehsank
Options
Hyderabad
this is compatibility issue, buy new one which supported your device
0 Likes
dishaant
Beginner Level 2
Options
Hyderabad
otg not support please help
0 Likes
Ayazanx
Beginner Level 2
Options
Hyderabad
just check different OTG cables
I also faced but after checking so many one is working good
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cs-member13
Expert Level 1
Options
Hyderabad

Dear Samsung Member,


Greetings from Samsung Customer Support!


Kindly follow below given steps in order to resolve your issue:-


1. Try different OTG with your device.


2. Reset the device:- How to reset: Settings>General Management>Reset>Reset settings: Reset all settings to their default.
NOTE:- Before resetting, kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes
Akkibhu
Beginner Level 2
Options
Hyderabad
I am also facing problem with OTG
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krishprabhu
Beginner Level 2
Options
Hyderabad
not access in otg
0 Likes