Original topic:

M30s Phone is locked

(Topic created on: 01-20-2020 02:10 AM)
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shoebahmed
Beginner Level 4
Options
Hyderabad

I forgot the pattern as I was unlocking through fingerprint sensor all the time.  After restarting my phone the phone is not unlocking. I tried many times but the unlock time is increased to 8 mins now, the remote unlock feature is OFF otherwise I could have unlocked it remotely through my samsung account. 

2 Comments
Sudo99
Active Level 1
Hyderabad
Press ad hold ur power button for ten seconds.. After that a new page will appear in front of ur screen... From tere u can restore factory ur mobile but before doing that make sure u remove ur sd card... By further processes.. U can simply unlock ur phone... But this will cost u all data loss in ur phone memory... But.. Ur problem will solve definitely..
shoebahmed
Beginner Level 4
Hyderabad
tried many times.. been to samsung service center they finally performed a reset and gave it back.
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