shoebahmed
Beginner Level 4
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01-19-2020 11:25 PM in
HyderabadI forgot the pattern as I was unlocking through fingerprint sensor all the time. After restarting my phone the phone is not unlocking. I tried many times but the unlock time is increased to 8 mins now, the remote unlock feature is OFF otherwise I could have unlocked it remotely through my samsung account.
2 Comments
Sudo99
Active Level 1
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01-20-2020 02:10 AM in
Hyderabad
Press ad hold ur power button for ten seconds.. After that a new page will appear in front of ur screen... From tere u can restore factory ur mobile but before doing that make sure u remove ur sd card... By further processes.. U can simply unlock ur phone... But this will cost u all data loss in ur phone memory... But.. Ur problem will solve definitely..
shoebahmed
Beginner Level 4
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01-20-2020 12:52 PM in
Hyderabad
tried many times.. been to samsung service center they finally performed a reset and gave it back.