Original topic:

Galaxy store

(Topic created on: 04-02-2021 06:41 PM)
154 Views
JS7
Active Level 1
Options
Hyderabad
I am unable to update media and devices application in galaxy store

image


7 Comments
Anonymous
Not applicable
Hyderabad
Clear cache data of galaxy store and then check I think it is already updated
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JS7
Active Level 1
Hyderabad
Ok sir
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JS7
Active Level 1
Hyderabad
Even though I cleared the cache, same problem arises
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Galaxyj810
Active Level 6
Hyderabad
Link
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Ehsank
Expert Level 5
Hyderabad
Long press on galaxy store icon >app info (ibutton) >storage >clear cache and data restart your device then try but if still same issue then
you can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

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JS7
Active Level 1
Hyderabad
I have already did it, but the same problem is arising
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Samsung_Support1
Moderator
Moderator
Options
Hyderabad

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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