Fingerprint issue

[Sachinbaheti]

Fingerprint unlock issue out of 100 attempt a day u can use 10 times.

Specially for autofill password for samsung pass neither fingerprint works nor having alternative option to unlock key like pattern or number pattern.

Despite of many times reported to samsung they r not interested to provide alternate option and they r selling deffective handset of low grade fingerprint scanner.

My handset is A50s

[Anikroyale]

Did you try re-registering your fingerprints?

[Sachinbaheti]

Register many times

[Sachinbaheti]

Samsung pass has software issue just now spoke to samsung tutor they ask me to open face unlock but when we tried for auto fill for my financial apps samsung pass doesn't provide option of faceunlock only showing option of fingerprint

[Ehsank]

you can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

[Ehsank]

And as of now register again and add same finger 2 times for better result

[Sachinbaheti]

Samsung pass has software issue just now spoke to samsung tutor they ask me to open face unlock but when we tried for auto fill for my financial apps samsung pass doesn't provide option of faceunlock only showing option of fingerprint

[Ehsank]

Then tell them this thing

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support