Original topic:

Screen recording option not available after software update

(Topic created on: Thursday)
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Ajith444
Beginner Level 2
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Gaming Hub
Please 🥺 solve the issue I am youtube i need to solve the issue I need screen recording option in my phone model F15 before update i saw and use screen recording after software update i can't able to use the feature the future also hide not shown please help me i bought a phone before 4 month , even 6k or 7k phones also have default screen recording option but here not available what is this please solve the issue 
4 Comments
vpkamboj
Active Level 5
Gaming Hub
You can use other play store apps ☠️
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Ajith444
Beginner Level 2
Gaming Hub
I have youtube channel I need quality that's why I need default screen recorder
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cs_member10
Moderator
Moderator
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Gaming Hub

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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