Original topic:

Related to Notification

(Topic created on: a week ago)
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Tva_Alioth
Beginner Level 2
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Gaming Hub
I want to share some issues I'm facing while using the Game Hub/Game Launcher on my Samsung phone: 

1. Notifications Interrupt Gameplay: While playing games, all notifications from other apps keep popping up, which is very distracting and irritating. Even though the phone is in game mode, I still receive calls, messages, and other alerts. Please add a feature to block or silence all notifications while gaming, similar to a true "Do Not Disturb" for games. 

2. Internet Disconnects During Snapshot (Screenshot/Screen Record): Whenever I take a snapshot (screenshot or screen recording) while playing an online game, the internet suddenly disconnects or lags badly. This ruins the gameplay experience, especially in fast-paced games. Please fix this issue so that network performance stays stable during screenshots or recording. Overall, the app is good, but fixing these issues will greatly improve the gaming experience. Thank you!
2 Comments
cs_member8
Moderator
Moderator
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Gaming Hub

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Sam2108
Active Level 2
Gaming Hub
Broddy !! Nice work you reported error ...
Now I am not facing same issue as you but i was facung issue of FPS drops in games With max graphics and max fps ... i was gettings 50FPS instead of 60fps while with one ui 6.1 i was getting around very rock solid 60fps ... with screen recording !!!
Ohhh ... Samsung also removed there inbuilt Screen recording for gaming ...😢😢😞😞 ... Also i guess this One UI 7 might need more refinement... atleast in A series
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