Original topic:

Gaming is not good at samsung

(Topic created on: 02-04-2024 05:43 PM)
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Ape5the4Aadhil
Active Level 1
Options
Gaming Hub
Samsung I am so sad about gaming under the 20k phone it's really laggy my device is A14 6 gb ram I only getting 25-30fps in bgmi . I bought this phone in 2023 April. I wish samsung should make good gaming phones under 20k in future . I bought this phone with so much expectations I am really sad about performance I am getting now plz notice this msg😢
7 Comments
Naumanuq
Active Level 4
Gaming Hub
Bro you're saying under 20K, I'm still irritated by this even though I have a so-called premium phone S21FE, it also lags too much and also heat so much😑
Gaming Hub
Ya bro I understand you have a flagship level phone still lagging 🫢
Naumanuq
Active Level 4
Gaming Hub
That's why now I'm going to switch on the OnePlus, they are far better in performance than these so called premium phones
0 Likes
Gaming Hub
Bro I still believe that samsung gaves best software experience with best stability but not in performance it's not worth in performance
0 Likes
cs_member10
Expert Level 5
Gaming Hub

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Kindly perform the following steps to resolve your hanging issue.

Kindly check the space on your device:
Path: Settings > Battery and device Care > Storage
To improve the device performance there should be sufficient space.

Kindly check the RAM in your device:
Path: Settings > Battery and Device Care > Memory
The device's RAM should be free to improve performance. So clear the RAM once a day.

Clear app cache through Device care:
Tap on Settings>Device Care> Storage> Clean Now.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Kindly check if you are using a memory card on your device.
If you are using the memory card on your device. we will advise you to safely remove it from your device. For this follow the below steps:

Step 1: Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount. Insert the ejection pin into the hole on the tray to loosen the tray.
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Step 2: Pull out the tray gently from the tray slot.
Step 3: Remove the memory card.
Step4: Insert the tray back into the tray slot

Note: Please ensure that the memory card is not removed while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

If you enabled Power Saving Mode, Power saving mode limits the performance of the device. So we recommend disabling the Power Saving mode in your device.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Gaming Hub
This is not my problem its the device is not worth for gaming
0 Likes
knk04
Active Level 3
Gaming Hub
Bro .. you are asking about gaming in a14 5g.. this phone is lagging even in day to da work..
All phones are good except this....
No user can use it.. I can guarantee