Original topic:

j7prime2 android 1o need

(Topic created on: 01-22-2020 10:13 PM)
226 Views
susmitp
Active Level 3
Options
Gaming Hub
Please update android 1o 
Samsung Galaxy user's 
Please I need update because Samsung j7prime2 lack doing 
Not working good 
Please update 
Request 
Please update 
Please update android 1p

3 Comments
Gaming Hub
j7 prime2 is not in the list bro
0 Likes
susmitp
Active Level 3
Gaming Hub
I know but update list
0 Likes
Gaming Hub

Hi there,

 

As of now, we do not have any confirmation regarding the android 10 update launch date for your device. If any update will be available then you will be receiving the update notification from Samsung.

You may use the following steps to check if your device is updated:

1) Settings > Software Update >Download and install.

2) We recommend our users to check for the software update with the help of Smart switch PC Suite as well. You can download the PC Suite from the below link:
http://www.samsung.com/in/support/smartswitch/
Note: Don’t disconnect your mobile phone from PC at the time of software Installation.

Also, kindly take device data back-up before updating the device to keep your data safe.
Data Back-Up Process via Smart Switch Mobile App (Data Back up in phone memory card):
Install Smart Switch App from Google Play Store>Open Smart Switch App >Click on Memory Card Icon >BACK UP option >Choose the data for Back up >BACK UP

 

Regards,
Team Samsung Members

 

0 Likes