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01-22-2020 10:13 PM in
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01-22-2020 10:30 PM (Last edited 01-22-2020 10:30 PM ) in
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01-27-2020 10:19 AM in
Gaming HubHi there,
As of now, we do not have any confirmation regarding the android 10 update launch date for your device. If any update will be available then you will be receiving the update notification from Samsung.
You may use the following steps to check if your device is updated:
1) Settings > Software Update >Download and install.
2) We recommend our users to check for the software update with the help of Smart switch PC Suite as well. You can download the PC Suite from the below link:
http://www.samsung.com/in/support/smartswitch/
Note: Don’t disconnect your mobile phone from PC at the time of software Installation.
Also, kindly take device data back-up before updating the device to keep your data safe.
Data Back-Up Process via Smart Switch Mobile App (Data Back up in phone memory card):
Install Smart Switch App from Google Play Store>Open Smart Switch App >Click on Memory Card Icon >BACK UP option >Choose the data for Back up >BACK UP
Regards,
Team Samsung Members