Sceen recorder problem on samsung glaxy s9+

[Sun101]

Screen recorder for when I play games Then the skin record doesn't work Says microphone in use This problem has occurred after the new update One ui 2.0 This problem did not exist before i use one ui 1.0 plz how 2 i fixed id

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device:

Settings >> General Management >> Reset>> Reset settings: Reset all settings to their default

Kindly create data backup of your device via SMART switch mobile application or

http://www.samsung.com/in/support/smartswitch pc suite.

Remember google password before resetting the device because it required during initial setup.

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support