Original topic:

Mic problem

(Topic created on: 12-03-2022 03:07 PM)
Bijan1
Active Level 1
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In Free fire mic not working 😕 . Also try in using headphone 🥺 no work in my new device Samsung f22 ... but mic working in other places calls ,recording ☹️☹️☹️ need update 🙏🙏🙏
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Bijan1
Active Level 1
Game Launcher
Any solution please help 🙏
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cs_member8
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

1. Disconnect anything plugged into the headphone jack like a selfie stick, headphones, Bluetooth, etc.
2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device. (If any)

If the issue has not been resolved then restart the device & record your voice to verify the issue.
Step1: Press & hold the power key.
Step2: Tap on restart.
Step3: Tap again to restart your phone.

Record your voice by using a "Voice recorder" and playing the recorded audio.
Navigate to the app's screen and tap on the Samsung folder.
Tap on the voice recorder.
Tap on recording to record your voice then tap on stop to save the recording.
Tap on save.
Select and tap on recently recorded audio to hear the audio quality.

Note: If the recorded audio quality is good, then your microphone is working fine.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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