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04-29-2020 10:10 AM in
Gaming Hub- Mark as New
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04-29-2020 10:12 AM in
Gaming HubSamsung must fix all issue related all devices
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04-29-2020 10:30 AM in
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04-29-2020 10:32 AM in
Gaming HubCheck Digital Wellbeing settings to see if you have set app timers. Also, PUBG itself shuts down at times if you play for too long (check PUBG settings too).
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04-29-2020 11:01 AM in
Gaming Hub1.Either you accidentally touch back button.
2. Either you have set app time in digital wellbeing.
3. Either you have set play time in pubg settings.
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04-29-2020 11:13 AM in
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04-29-2020 11:14 AM in
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05-02-2020 02:46 PM in
Gaming HubDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Uninstall the unnecessary apps. Too many apps installed on device may cause the device heating issue.
2. Long duration of graphics intensive gaming sessions may cause the heating issue. Avoid long gaming sessions.
3. Usage of mobile phone when charging may cause the heating issue. So we recommend you to avoid usage of mobile phone while charging.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support