Original topic:

#greenlineondisplay #greenlineondisplayfold3

(Topic created on: 10-07-2023 09:27 PM)
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Lucky_Senpai
Beginner Level 4
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Galaxy Z
My Samsung Galaxy Z fold 3 phone is just 16 months old and got a green vertical line on display, I visited the Samsung service center and they said we will charge for the screen replacement!!! It's so frustrating that such an expensive flagship phone doesn't get a free replacement for such issue which is not caused by physical damage.

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3 Comments
Galaxy Z
Please go through this post and try it to get free screen replacement from Samsung via national consumer app

https://r2.community.samsung.com/t5/Others/Green-Pink-White-lines-issue-fixed-on-S20-amp-Note20U-for...
Lucky_Senpai
Beginner Level 4
Galaxy Z
I followed the process like you saidIMG-20231008-WA0088_1000140956_1696778811.jpgScreenshot_20231008-205940_National Consumer Helpline.jpg
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cs_member10
Expert Level 5
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly share the job sheet number on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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