Original topic:

Z Fold 3 Front Speaker Bug

(Topic created on: 09-10-2022 10:43 PM)
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RakeshDey
Active Level 2
Options
Galaxy Z
Front-Top speaker as in-call speaker isn't working 9/10 times. 
However it's working fine as media speaker, like while playing youtube or watching recorded videos there's no issue. 

The only time it isn't working is in call. The other person's voice is completely silent untill I turn on loud speaker. Since loud speaker uses bottom speaker, so voice can be heard clearly but if I turn off the loud speaker, in-call speaker becomes 100% silent.

Things I tried to solve it:
  • 1. Cleared data of call and contacts app
  • 2. Reset network settings
  • 3. Factory Reset entire phone
  • 4. Switched to Google Dialler app
nothing worked...

To fix ittemporarily, I dial *#0*# then click on 'speaker'. Please provide software update to fix this bug permanently.


image
Z fold 3 in-call speaker diagnostics

5 Comments
Anikroyale
Expert Level 5
Galaxy Z
Sounds like an issue on your carrier's side. Tey contacting them, because if it was the device to blame, it wouldn't work in speaker mode either.
RakeshDey
Active Level 2
Galaxy Z
It's not carrir issue. I can hear the other persons voice clearly after turning on loud speaker but in front speaker mode it's completely silent.
Anikroyale
Expert Level 5
Galaxy Z
Does it stay silent even after switching from loud speaker to earpiece? Or does it start working normally again?
RakeshDey
Active Level 2
Galaxy Z
yes it becomes silent again after switching from loud speaker to earpiece.
Anikroyale
Expert Level 5
Galaxy Z
Take it to a service center and get it checked. That will be your best bet atm.
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