Original topic:

Warning: Facebook issues and more after A12 upgrade!

(Topic created on: 02-09-2022 10:32 PM)
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KamilDc
Active Level 1
Options
Galaxy Z

Samsung seriously? Why do updates always have to be associated with new features, but also with problems and taking old features?

Why is it no longer possible for widgets to both respond to day / night mode + transparency? One disables the other.

Why is it not possible to use split mode in full screen? (using immersion mode) Now they stay in thick gray stripes, it worked before.

Why after the update is such an important application for the consumption of entertainment content and corporate work as Facebook is completely useless? On a small screen it cuts off comments, on a large screen the stories are cropped and you cannot see the top and bottom parts, only the center ...

Why are you blocking the use of the older version of Samsung Health for people who have an older watch (S3 Frontier) and still wanted to use caffeine counting? You've retired the data sync service, okay. But I WANT TO BE ABLE TO sync it offline on my phone, I want to have an overview of how much caffeine I'm drinking statistically, without any additional third-party apps, in one place.

These are just examples of many.

If Google and Samsung are wondering what is the reason for such a large percentage of older androids versions in the world, I will give you a hint: it's not only people who have older equipment:

They are also people who are afraid of updating, because they do not want to have problems with compatibility, changes in the appearance and operation of places that just suited them. I regret it because a lot has worsened for me.

 

Bravo Samsung.

 

User Z Fold3 after updating to Android 12 OneUI 4. Yuck.

Screenshot_20220209-174602_Calculator.png

Screenshot_20220209-072300_Facebook.png

Screenshot_20220209-175553_Facebook.png

9 Comments
Iditri
Active Level 6
Galaxy Z
Maybe because Facebook is not optimized for android 12?
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KamilDc
Active Level 1
Galaxy Z

Maybe, but it's one of the most popular apps in the world, and Android 12 has been around for a while. Can't react? Besides, it's not the only application / function that freaks out after the update ... And now instead of dealing with what needs to be done, I'm still fixing something to make it work ...

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Iditri
Active Level 6
Galaxy Z
Yeah, most likely it's an app issue.
Would've been understandable to blame samsung or Google if it was a Google or Samsung app. We can't do anything but to wait for Facebook to work on android 12
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KamilDc
Active Level 1
Galaxy Z

But the problems with split mode, limited functionality of widgets, etc., are Samsung.

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Iditri
Active Level 6
Galaxy Z
But btw which phone do you have?
I too have android 12 in my device but faced no such issue as mentioned like poor split screen etc. It works fine in mine
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KamilDc
Active Level 1
Galaxy Z

As I wrote in the first post - Z Fold3

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Iditri
Active Level 6
Galaxy Z
Maybe is it because Facebook isn't optimized for Z Fold 3. Did you had this issue in Android 11
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KamilDc
Active Level 1
Galaxy Z

SOLUTION! 

I have found a temporary solution! I've experimented with the versions a couple of updates backwards and found a perfectly working version, get it:

Facebook 347.0.0.28.237 (arm64-v8a) (nodpi) (Android 10+)

https://drive.google.com/file/d/1KVr6g1Fe_d0DM117mL172eV0U7UiMmBM/view?usp=drivesdk

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cs_member8
Moderator
Moderator
Options
Galaxy Z

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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