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10-23-2024 03:25 PM (Last edited 10-23-2024 03:27 PM ) in
Galaxy Z
I've been using Flip 4 since 18 months and I recently received one UI 6.1.1 update....After the update am unable to install any application from Chrome or any third-party website kindly suggest what to do??- I've tried all the major trouble shooting steps and it didn't worked out!!! Factory reset is the only setting which remained undone. Please suggest any trouble shooting which could help me.....Thanks in advance
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10-23-2024 04:32 PM in
Galaxy ZThen try again😊
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10-23-2024 04:33 PM in
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10-23-2024 05:34 PM in
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10-23-2024 05:46 PM in
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10-24-2024 08:47 AM (Last edited 10-25-2024 07:49 AM ) in
Galaxy ZDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
● Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
● The clear cache memory of a particular application:
Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.
● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
● Enable the app permissions: Go to App Info > Permissions > Notifications > Notification Categories > Find the required notification and turn it on.
● Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.
Note: kindly contact the particular application helpline once, to make sure there is no issue from their end.
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.).
Warm Regards,
Samsung Customer Support
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10-27-2024 06:35 AM in
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10-27-2024 11:16 AM in
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10-27-2024 05:23 PM in
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10-27-2024 05:37 PM in
Galaxy Z