Hi Sharbell, welcome to the Samsung Members community.
We would appreciate it if you could contact us in a private message on Facebook or write a private message to the community manager Lior and indicate the repair certificate of the device or the mobile number.
According to the mobile number you mentioned, I don't see that your device has been diagnosed in our laboratory. We cannot determine what the fault is. The manufacturer's warranty of the device expired last November, about 4 months ago, so the repair will not be covered by the manufacturer's warranty and will be paid for.