Original topic:

Main screen blackout

(Topic created on: 10-18-2024 11:15 AM)
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Vish1107
Active Level 1
Options
Galaxy Z
I have bought the samsung Z flip 6 around 1.5 /2 months back . Post an update yesterday the main screen is not functioning whenever I fold the phone and reopen it. 
Really annoyed with this.
Any solution ?!?!
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8 Comments
singh_a53
Active Level 8
Galaxy Z
Shayad patta hota h wohi damage hoga
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Vish1107
Active Level 1
Galaxy Z
Thank you
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ŠůmèəȚ
Active Level 7
Galaxy Z
When you restart your phone (Open and unfolded)

Do you get the bootloader Samsung Logo on the screen?

There is a flex cable under the hinge, and that is either loose or damaged.

It requires a lot of disassembly to fix it.

See here:
https://youtu.be/Guvb6v2bmoM?feature=shared

Your phone should be under warranty, and the service center is the best option.

Warning:
Service center people are absolutely rubbish. Make sure you deal with them with absolute precaution.
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Vish1107
Active Level 1
Galaxy Z
Thanks for the info .appreciate it !
ŠůmèəȚ
Active Level 7
Galaxy Z
Welcome Brother !
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Rikdev
Beginner Level 2
Galaxy Z
Any update about the issue? I updated too, hoping nothing happens 🫠
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Samsung_fYN5GAP
Beginner Level 2
Galaxy Z

Your main screen will soon stop functioning. Backup your data so that you won't have to do workarounds. This exact thing happened to me. I have given it to service center and they are waiting for parts. There is definitely some manufacturing defect or issue with the update. So many foldables are suddenly having main screen issue (Service center was full of people with foldables) and samsung is not accepting that it is because of them.

I really feel for people who had their phones out of warranty(4 & 5 series). They have to pay for no fault of their own.

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Vish1107
Active Level 1
Galaxy Z
The service centre repaired within warranty . Availability of parts was issue but working fine now. Hoping it works well without any issues
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