Original topic:

Issue in replacement display

(Topic created on: 07-11-2024 04:32 PM)
149 Views
samar-23
Beginner Level 2
Options
Galaxy Z
I got z flip 5 display replaced as it got a purple line it ,but after 20 dayd the problem came again even after getting new display 
And now I asked for swap phone but they are not doing 
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5 Comments
THEPREM
Active Level 6
Galaxy Z
Earlier, how the display was damaged? And did you paid for replacement?
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samar-23
Beginner Level 2
Galaxy Z
Yes I did but in one month I am facing the same problem
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THEPREM
Active Level 6
Galaxy Z
Hence proved its a software problem
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BSayan
Active Level 3
Galaxy Z
Same thing happened to me with s21 fe model and it's so annoying and they told me display replacement would cost around 15kIMG-20240705-WA0001_1000086877_1720185621.jpg
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cs_member10
Expert Level 5
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

We'd request you to share your contact details and job sheet number by follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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