Original topic:

5g not working on Jio network

(Topic created on: 12-27-2023 02:57 PM)
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AmanVashisth
Active Level 1
Options
Galaxy Z
Hi, I am facing issue of 5g compatibility with jio network on galaxy z fold 4, does anyone else facing the same. Some solution?
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8 Comments
sid12344
Beginner Level 2
Galaxy Z
Try porting to airtel
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PixelSPYDER
Active Level 6
Galaxy Z
Bhai thodi der bahar ghumke aa aa jayega
Mere sath bhi aesa hi hota hai kai bar
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Galaxy Z
Check in your mobile network settings if 5g is enabled or not1703694661774_1703694661767_0.jpg
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cs_member10
Moderator
Moderator
Options
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you are unable to use 5G on your device kindly visit the given links to resolve your issue.

How to use 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

Kindly choose the correct model number during the setup of the Jio App.

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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karan1202
Active Level 3
Galaxy Z
5g is working on jio. I am using it
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davidamit
Beginner Level 2
Galaxy Z
Me also facing issue in jio 5g
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davidamit
Beginner Level 2
Galaxy Z
It is not working 5g
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Vic20
Beginner Level 2
Galaxy Z
I am also facing.
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